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Terms of Service

Welcome to our Pietro Simone website, ( ‘Website’ or ‘Site’). This website is owned and operated by Pietro Simone Ltd (‘Pietro Simone’ or ‘Pietro Simone Skincare’ or ‘Pietro Simone Clinic’ or ‘Pietro Simone Spa Performance’ or ‘PS’). Pietro Simone Skincare is located in 1 Sloane Square, London, SW1W 8EE, UK. Company registration number: 11247604. Registered in England. The Privacy Policy, jointly with all documents referred to, are incorporated in this document named Terms and Conditions (‘Terms of Use’ and/ or ‘Terms of Sale’ or “Terms”). By accessing or using the Site, please acknowledge that you have read, understand and agree, without any limitation or qualification, to be bound to these Terms and Conditions and, to the Terms of Sale listed below and incorporated hereto .

Your Obligations and Responsibilities
In the access on the Site and to buy items from this Site, the customer will comply with these Terms and Conditions and special warnings or instructions posted on the Site. The costumer will use the Site in accordance with the governing law.

Changes to Legal Notice
We reserve the right, in sole discretion, to change the Terms and Conditions at any time by posting the changes on the Site. We may with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. Nothing in these Terms and Conditions will create an agency, partnership, or other form of joint enterprise between us. Customers registered in the Site will not have exclusive right to resell, market, and distribute any products and can’t use logos and trademarks.

Ordering Products
You acknowledge and agree that, in addition to the Terms of Use, the Terms of Sale apply to any transaction you make through the Website. By entering any transaction through the Website you agree, that you have read, and understood and agree to our Terms of Sale (including as amended from time to time)

You agree to defend, indemnify and hold us, affiliates and licensors, and officers, directors, agent and employees, harmless for any loss, damages or costs and expenses, directly or indirectly arising out of any claim from any party including reasonable attorneys’ fees, resulting from any third party claim, action or demand resulting from your use of the Website. You also agree to indemnify us for any loss, damages, or costs and expenses, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or lad on our infrastructure. You agree to defend, indemnify and hold us, affiliates and licensors, and officers, directors, agent and employees, harmless for any loss, damages or costs and expenses from and against any claim or demand, and all losses, damages or expenses (including reasonable attorneys’ fees and court costs) to the extent that such claim or demand is made or threatened by any third party

Limitation of Liability
We exclude all representations, warranties, conditions and terms expressed or implied by statute, common law or otherwise to the fullest extent permitted by applicable law. We accept no liability for any special, indirect, incidental, consequential or economic loss howsoever caused arising out of or in connection with the Terms of Use. We provide the content on the Site in good faith but give no warranty or representation that the content is accurate, complete or up-to-date, not that the Website does not infringe the rights of any third party. We accept no responsibility or liability for your use of content on the Site and such use in entirely at your own risk. While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs on the Website, we accept no liability for them. Information transmitted via this Website will pass over public telecommunications networks. Nothing in these Terms of Use shall limit our liability for personal injury, death or fraud. Any material and information presented by Pietro Simone Skincare on the Website or with any products sold through the website is intended to be used for informational purposes only. Any statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check ingredients for products to avoid potential allergic reactions. Use of the Website is not meant to serve as a substitute for professional medical advice. Please consult with your own physician or health practitioner regarding the use of any goods, products or information received from the site before using or relying on them. Your physician should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. Pietro Simone Skincare does not give or intend to give any answers to medical related questions and the Site is not suitable for any medical professional or medical resource. Pietro Simone Skincare does not represent itself as a physician nor is this implied.

Use the Account
If you choose, or are provided with an account, username, password (‘Log in Details’) or any other piece of information as part of our security procedures, you must treat such information as confidential (as better specified in the Privacy Policy). You must not disclose it to any third party. You are responsible for maintaining the confidentiality of your Log in Details and for restricting access to your computer. If there has been an unauthorized use of your password or account, please notify us immediately (within 7 days). You are responsible for keeping such information current, accurate and truthful. You agree to accept all responsibility for all activities that occur with your permission and authorization under your account, username, and/or password, or because you fail to maintain sufficient security over your Log in Details. If you are accessing and using the Site on someone else’s behalf, you represent that you have the authority to bind that person as the principal to those Terms and Conditions and to the extent you do not have such authority you agree to be bound to the Terms and Conditions and to accept liability for harm caused by any wrongful use of the Site resulting from such access or use. We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the previsions of these Terms of Use.

Limited License
We grant you limited, revocable, and non-exclusive license to access and make personal, lawful use of the Website and in a way that does not infringe the rights of anyone else or restrict or inhibit anyone else’s enjoyment of the Website. You are permitted to download and print content from the Website solely for your own personal use and in compliance with the governing applicable law. Website content, including without limitation, all information, data, products, materials, services, software applications and tools, design elements, text, images, photographs, illustrations, audio and video contents, artwork and graphics contained therein or otherwise made available to you in connection therewith (collectively, the ‘Content’) must not be copied or reproduced, used or otherwise dealt with for any other reasons. This limited license does not include the right (i) to modify or redistribute the Content or reproduce, link, frame or deep-link it on any other website without our express written permission; (ii) modify or download the site or its contents (except caching or as necessary to view content or for reasons other than stated above); (iii) make any use of the site or its content other than personal use (iv) create any derivative work based upon either the Site or its Content: (v) collect account information for the benefit of another party (vi) use any meta tags or any other “hidden text” utilizing our name or the trademarks or logos ; or (vii) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. You are not entitled to use the content of the Website for commercial exploitation in any circumstances. We also grant you a limited, revocable, and non-exclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to our Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any trademark or logos without express written permission; and (vii) may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link. Any unauthorized use by you of the Site terminates the limited license without prejudice to any other remedy provided by applicable governing law.

Intellectual Property
All content on the Site, including but not limited to, text, graphics, images, logos, button icons, audio clips, data compilations and software and the compilation thereof (collectively, the ‘Content’) is the property of Pietro Simone Skincare, affiliates, partners, our licensors and is protected by UK and international copyright laws. The trademarks, logos and service marks (collectively, the ‘Intellectual Property’) displayed on the Site are the registered and unregistered marks or Pietro Simone Skincare, affiliates, partners, licensors and/or suppliers in the United Kingdom and other countries and are protect by Untied Kingdom and international trademark laws. All other trademarks not owned by us or affiliates, partners licensors or suppliers that appear on the Website are the property of their respective owners, who may not be affiliated, connected to, or sponsored by us. Except in connection with an order required by the applicable law, neither Content, Intellectual Property, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited in whole or in part, for any purpose without prior written consent, in the event of breach of this clause reserving the right to claim further damage compensation under the applicable law.

Third Party Links
We are not responsible for the content of any off-Site or any other Sites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product service or supplier. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-site pages or any other Sites linked to or from the Site, nor do we assume ant responsibility or liability for the actions, content products or services of such pages and Sites, including, without limitation, their privacy statements and terms and conditions.
The following documents are attached and are hereby incorporated into this
Terms and Conditions by reference:
– Privacy Policy
– Terms of Sale
– Delivery and Payment
– Refunds and Returns

All documents shall be issued/made in English.

Terms and Conditions of Sale (“Terms of Sale”)

To be eligible to purchase goods on this Site and to lawfully enter into and form contracts with this Site under English law you must:
          I. Be ages 18 or older
          II. Be the holder of a valid debit/credit card

All prices displayed are inclusive of VAT and exclusive of delivery charges. The total cost of your order is the price of the product(s) ordered plus VAT at the current rate and delivery charges as stated in the delivery section of the Website.

All prices displayed are inclusive of VAT and exclusive of delivery charges. The total cost of your order is the price of the product(s) ordered plus VAT at the current rate and delivery charges as stated in the delivery section of the Website.

Product Description
We aim to keep the Site as up to date as possible, packaging may vary from that shown exactly at the moment you place an order. The images of products on our Website are for illustrative purposes only. The weights and dimensions are approximate only. We will make every effort to ensure that all details, descriptions and prices of products displayed on the Site are as accurate as possible at the time when the relevant information was entered into the system. However to the extent permitted by applicable law Pietro Simone Skincare, disclaims all warranties, expressed or implied, as to the accuracy and reliability of the product, descriptions, colors or other content available on the Site. Any information presented by us on the Site or with any products sold through the Website is intended to be used for information purposes only. Any statements and products are not intended to diagnose, treat, cure or prevent any condition or disease

Purchase Related Policies
The products and any samples we may provide to you on this Website are for personal use only. Therefore, you may not resell any products or samples you purchase or otherwise receive from us. We reserve the right, with or without notice to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions and governing law.

Placing an Order and Order Acceptance
Once you have found the product(s) you want to purchase and added them to the ‘Cart’ you will be guided through the process of placing an order by a series of simple instructions on the Site. You will be offered the opportunity to review your proposed order and confirm or correct it prior to finally placing your order. You place your order on the Pietro Simone Skincare Website by clicking ‘Place Order’ at the end of the on-line order process. If we are unable to accept your order, you will be notified of this. This might be because (i) the Product is out of stock (ii) we are unable to obtain authorization for your payment (iii) we suspect fraudulent activity or violation of these Terms and Conditions (including our Privacy Policy) (iv) we have identified an error in the price or description of the product (v) unexpected limits on our resources which we could not reasonably plan for. Our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. If you require a VAT invoice and/or any information regarding your order(s), please contact We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorization for your payment, we suspect fraudulent activity or violation of these Terms and Conditions (including our Privacy Policy) or if we identify a product or pricing error. If we are unable to fulfill your order following our order acknowledgement, we will contact you by email advising you of this.

You may pay using any of the specified methods in the Payment section of this Site. You confirm that the credit/debit card that is being used is yours. Payment will be debited and cleared from your account at the point at which your order is dispatched. All credit/debit cardholders are subject to validation checks and authorization by the issuer of the card. If for any reason payment is refused or not authorized by your card issuer Pietro Simone Skincare will not be liable for any delay or nondelivery.

Acceptance of Goods
If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please contact customer us at 

Title of Goods
We will retain the legal ownership of the products until full payment has been made by you and such payment has been received by us. If we refund any such payment to you, legal ownership of the products will immediately revert to us. Risk in the merchandise will pass to you upon delivery to you.

For information on delivery and/or shipping including costs and estimated delivery times please see the Delivery & Payment and Refunds & Returns section of our Website. We will deliver the products in accordance with your selected delivery option during the ordering process. Any timescale quoted to you are indicative only. Orders may be delivered in one or more parts. We do not accept any liability whatsoever for delayed delivery caused by any third party. Upon delivery of the goods to you, we will provide you with sufficient information to be able to exercise your statutory rights to return or exchange your goods.

SCOPE OF OUR DELIVERY. We will deliver the products in accordance with your chosen delivery option. For further information please refer to our Delivery & Payment policy.

The use of this Site, any purchase of any goods from Pietro Simone Skincare (as disciplined in the Terms of Sale and in the Terms and Conditions) shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.